Operations Manager Job Description

Do you need to hire an expert Operations Manager in Sydney, Melbourne, or Brisbane? Or are you an Operations Manager looking for your next job opportunity? 

Finding the right role can make a difference to your future and finding the right candidate can enhance your business in the best possible way. If you are seeking an expert Operations Manager, then our team of recruitment specialists at WOW Recruitment is waiting to take your call so you can find your best fit.

WOW Recruitment is a leading expert in Sales, Marketing and Business Services recruitment, so contact us today for a hiring consultation. 

An Operations Manager plays a crucial role to ensure that a business runs as smoothly as possible. They oversee all of the daily operations of the business and with their strong leadership and problem-solving skills, they can manage a team effectively. 

The role an Operations Manager undertakes varies depending on the size of a business and the organisation’s needs. They may be there to oversee quality control, manage inventory and even ensure that a production process is well-managed. 

• Ensure all operations are carried on in an appropriate, cost-effective way. 
• Improve operational management systems, processes and best practices. 
• Help the organisation’s processes remain legally compliant. 
• Formulate strategic and operational objectives. 
• Examine financial data and use them to improve profitability. 
• Manage budgets and forecasts. 
• Perform quality controls and monitor production KPIs. 
• Recruit, train and supervise staff. 
• Find ways to increase quality of customer service. 
• Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. 
• Aligning departmental goals, processes and resource allocation with the organizational strategy. 
• Assessing market trends and competitors. 
• Identifying threats and opportunities. 
• Presenting findings, projections and recommended actions. 
• Planning, implementing and managing proposed recommendations and projects. 
• Monitoring and reporting on projects. 
• Supporting and guiding senior executive decision-making processes. 

• Bachelor's degree (or equivalent) in operations management, business administration, or related field.