An exciting role with a lot of variety, the company are experiencing growth and have a creative and innovative approach to the goals they are looking to achieve over the next couple of years. They foster a collaborative and caring environment and are seeking someone who can support primarily with orders and customer service, along with supporting the wider team with ad hoc duties.
What's in it for you
- Work-life balance: 8:00 AM – 4:30 PM with a 1-hour lunch break with flexibility
- 30% staff discount on high-quality products
- Scenic office location in Alexandria with free parking
- Career progression opportunities
- Engaging company culture – A supportive team
- Detail-oriented with a "closing the loop" mindset
- Experienced with at least 2 years of experience in customer service or administration, ideally within the beauty or related industry
- Accountable and take full ownership of tasks
- A proactive problem-solver who thrives in a fast-paced and diverse environment
- Tech-savvy, familiar with AI tools, cloud platforms (OneDrive, Google Drive)
- Social media savvy – content creation experience is a plus
- A strong communicator who can build strong relationships
- Able to take initiative and grow within the role - you will be supported all the way!
- Providing admin, data entry and customer service – order entry, freight tracking, returns, ensuring customers are kept up to date
- Supporting sales teams – supporting customer onboarding and relationships
- Assisting with distributor outreach and social media tasks
- Covering sales calls when needed
- Working with AI-powered systems to streamline order processing
- Contributing to a collaborative team in a family-run business
- Knowledge of the hairdressing or beauty industry a bonus
If this sounds like the role for your please contact Caitlin - Caitlin@wowrecruitment.com.au OR call 02 8320 0683
Please note this is a permanent role and unfortunately only suitable for candidates with no work restrictions on their visa :)
