Customer Success Manager Sales Full-Time
Website WOW Recruitment
WOW Recruitment are looking for a Client Services Representative to join a rapidly expanding Technology start-up, located in Sydney CBD.
As our client is looking to grow, they are seeking a customer-focused Client Services Representative to optimise accounts and ensure excellent client service. Great entry-level opportunity for an ambitious Customer Service individual who wants to fast-track their career!
About the Role
Your primary focus will be effectively resolving queries and ensuring customer retention. This will require strong communication skills and a professional, proactive attitude.
- Build professional client relationships over the phone and email
- Resolve queries in a timely manner
- Manage a high-volume workload and achieve KPIs & retention targets
- Demonstrate strong product knowledge
- Optimise accounts and contribute to the success of the business
- 1-2 years experience in a customer-centric role (retail and hospitality a plus)
- Driven and enthusiastic, you are eager to advance your career
- Strong organisational and time management skills
- Excellent written and verbal communication
Perks and Benefits
- Career progression opportunities available to fast-track your career!
- Strong training programme in place and promotion achievable in the first 6 months
- Friendly, sociable team in a dynamic start-up environment
- Great work culture with Friday breakfasts, drinks & ping-pong
If you’re interested to learn more about this Client Services Representative role, APPLY NOW and Sophie will be in touch!
To apply for this job email your details to firstname.lastname@example.org