Getting greater together
When you think about all the communication channels and modern tech that customers have at their disposal nowadays, not to mention customer expectations going through the roof, it’s no surprise to see customer service functions growing year-on-year. As a specialist customer service recruiter, that is pretty exciting. You see, we support the industry from A to Z – everything from traditional phone-based opportunities to online and social-media based customer service positions (both temp and permanent). But that’s only the start.
We speak customer service, fluently
In short, our contact centre recruiters are 100% immersed in your world. Whether it’s sourcing Sydney’s CSR heroes and heroines or connecting you with careers that will take you where you need to go, our team of WOWzers speak your lingo every day of the week. It’s just one of the reasons why people all across Sydney (and beyond) love working with us.
Not to brag but when it comes to contact centre & customer service jobs, we’re especially good at:
- Phone Based Sales Representatives
- Customer Service Representatives (CSR)
- Customer Relationship Ambassadors
- Customer Experience Specialists
- Team Leaders
- Workforce Planners
- Customer Service Managers
- Customer Care Managers
- Heads of Customer Service
A customer service recruiter with a difference
You may not be surprised to hear that WOW is a bit different from other recruiters. From day one, it’s all about you – no ifs, buts or maybes. In fact, we make it our mission to find out what really makes you tick. For us, it’s the only way to recruit.
Ready to work together? Or just fancy a chat? Drop us a line and one of our customer service recruiters we’ll be in touch.
Recently I hired my first-ever employee. I knew the type of person I wanted but I couldn’t seem to find them (nothing good came through on Seek). I gave the brief to Matt and Emily at Wow Recruitment. They NAILED IT with a candidate I pretty much hired during the interview.
Having worked with many different recruitment agencies over the years I have been blown away by Emily's attention to detail and service. She asked questions, took the time to understand our business and confirm her understanding of what was important to us from a culture perspective.
The whole WOW team know an incredible amount about what we're doing, so it's seamless. A pretty amazing machine.
After six weeks with another recruiter, I didn't even have a candidate to interview for a critical role. I briefed Emily right before I went overseas. As promised, I came home to a number of qualified candidates already booked for interview. I hired the first one I interviewed!
The travel industry offers a number of challenges with recruitment, particularly for short-term or specialised roles. We have found WOW to be an incredible partner when it comes to sourcing top talent. Off the back of that, Emily McLeod has always been nothing short of amazing. Our number 1 go-to recruitment partner!